We aim to provide personalised and cost-effective healthcare services to all our patients with compassion and courtesy. However, we fully accept that there maybe occasions when, despite our best efforts, you may have cause to highlight our short-comings.

Please write to our practice manager with your concern and we will endeavour to follow-up your complaint speedily, in line with the recommended Primary Care Trust policy.

Your feedback forms an integral part of ongoing staff training and the lessons learnt herein are shared with the relevant members of the practice team.